Production Timelines for Personalized Pet Orders
Personalized pet accessories are not same-day warehouse picks. This timeline explains how shopliviax moves from checkout to your door.
Production: 3–5 business days
After payment succeeds, we prepare your order—especially important for embroidery, photo prints, and engraved tags. Support hours: Monday–Friday, 09:00–16:00 GMT+0; typical reply 1–2 business days.
Shipping: flat rate and transit
Shipping is typically a flat $4.95 USD worldwide. Contact and return address: KHU 11,Xã Lâm Thao,Phú Thọ, Viet Nam. Transit commonly takes 5–10 business days after dispatch.
Tracking and customs
Tracking is sent when available. Import duties abroad are the buyer’s responsibility. Provide a complete address at checkout.
- Currency: USD at checkout and for refunds.
- Edits: only before production—contact [email protected] quickly.
- Returns: personalized pieces follow the Refund & Return policy; approved returns go to KHU 11,Xã Lâm Thao,Phú Thọ, Viet Nam.
Plan gifts with production plus transit in mind for stress-free pet celebrations.