Page

Contact Us

Last updated: 10/08/2026

Contact shopliviax

Questions about an order, bandana sizing, photo personalization, collar fit, or a policy? Reach us using the details below. The website operator is shopliviax. Prefer email listed below for the fastest reply.

Contact details

  • Store: shopliviax
  • Email: [email protected]
  • Phone:
  • Address: KHU 11,Xã Lâm Thao,Phú Thọ, Viet Nam
  • Website: shopliviax.com

Hours and response time

Support hours: Monday–Friday, 09:00–16:00 GMT+0. We typically respond within 1–2 business days. Messages sent on weekends or holidays are handled on the next business day.

How we can help

  • Order status, tracking, and delivery questions
  • Personalization spelling, photo uploads, or size before production starts
  • Shipping destinations, flat-rate shipping, and estimated timelines
  • Shop-error issues on personalized pet accessories
  • Care tips for bandanas, collars, blankets, and ornaments
  • Payment, refund timing, and invoice questions

For faster help, include your order number and a short description of the issue. Approved returns, when applicable, should be sent to KHU 11,Xã Lâm Thao,Phú Thọ, Viet Nam.